Director of Fleet & Commercial Operations

Welcome to Foss Group of Companies — Where Values Drive Everything We Do 

For over 60 years, the Foss Group of Companies has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing.  Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.

At Foss Group of Companies, we are guided by five principles:

·         Glad to be here – We show up with positivity and pride. 

·         Sweat the small stuff – Details matter, and we get them right. 

·         Show up for each other – We succeed as a team. 

·         Walk the talk – We lead by example. 

·         Set the standard – We raise the bar. 

We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join Foss Group of Companies, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.

Salary Range: Base + Bonus - OTE $150,000 - $200,000/yearly

About The Current Open Role

Build the Future of Fleet at Roy Foss

Roy Foss Automotive Group is creating a consolidated Fleet & Commercial Centre representing Chevrolet, Buick, GMC, Cadillac and Stellantis products across three dealerships.

We are looking for an experienced Director of Fleet & Commercial Operations to lead and grow this business.

This is more than a fleet sales role. The successful candidate will build a complete commercial operation supporting customers through vehicle selection, ordering, upfitting, delivery, service and replacement.

Key Responsibilities

Reporting to the Vice President of Operations, the Director will:

·         Lead and develop our fleet team

·         Create one fleet strategy across three dealerships

·         Establish clear account ownership and performance expectations

·         Grow strategic, national, government and small-business accounts

·         Manage OEM relationships, allocation and fleet programs

·         Oversee ordering, inventory, aging and floorplan exposure

·         Establish pricing and profitability standards

·         Develop work-ready vehicle and upfit packages

·         Coordinate logistics, upfitting and deliveries

·         Build a dedicated fleet service and parts offering

·         Manage the CRM, sales pipeline, marketing, budget and consolidated P&L

How Success Will Be Measured

Key performance indicators will include:

·         Fleet volume and gross profit

·         New-account growth and customer retention

·         Pipeline growth and quote-to-order conversion

·         Tender wins and major-account growth

·         Inventory aging and floorplan expense

·         On-time delivery and upfit performance

·         Fleet service and parts growth

·         Customer satisfaction

·         Receivables and forecast accuracy

The Ideal Candidate

You bring:

·         Automotive fleet, commercial vehicle, leasing or retail experience

·         A proven record of leading high-performing teams

·         Knowledge of factory ordering and OEM fleet programs

·         Experience with major accounts, tenders or national customers

·         Strong financial, analytical and critical-thinking skills

·         Experience coordinating upfits, logistics and deliveries

·         Excellent communication and negotiation abilities

·         A customer-first mindset and strong attention to detail

What Defines a Foss Leader

A Roy Foss leader understands the business from the ground up. They are knowledgeable, accountable, competitive and never complacent. They think critically, communicate clearly and believe exceptional customer experiences create long-term success.

This is a unique opportunity to build a leading fleet and commercial operation with the resources and customer base of an established automotive group

What We Offer: 

·          Competitive compensation and benefits package.

·          Employee team building and social events.  

·          Learning and development programs for all team members. 

·          Growth potential within our organization. 

·          Certification fees will be covered, if required. 

·          Employee discount programs.

·          Foss purchase and service program.

·          Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

Foss Group of Companies is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to HR@fossgroup.com.