Service Cashier

Welcome to Foss Group of Companies — Where Values Drive Everything We Do 

For over 60 years, the Foss Group of Companies has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing.  Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.

At Foss Group of Companies, we are guided by five principles:

• Glad to be here – We show up with positivity and pride. 

• Sweat the small stuff – Details matter, and we get them right. 

• Show up for each other – We succeed as a team. 

• Walk the talk – We lead by example. 

• Set the standard – We raise the bar. 

We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join Foss Group of Companies, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.

Salary Range: $20.00/hour

About The Current Open Role

Roy Foss Woodbridge is looking for a friendly, professional, and customer-focused Service Cashier to join our team!

The Service Cashier will play an important role in creating a positive customer experience. From welcoming customers as they arrive to processing payments and ensuring a smooth checkout experience, you will help make every visit memorable.

The ideal candidate has 1–2 years of experience in a cashier or customer service role, preferably within an automotive dealership or service environment. You are organized, personable, detail-oriented, and thrive in a fast-paced environment where customer satisfaction is always a priority.

Key Responsibilities:

·         Welcome customers and visitors in a friendly, professional, and enthusiastic manner.

·         Greet and assist walk-in guests promptly, creating a welcoming and positive first impression.

·         Process customer payments accurately and efficiently.

·         Assist Service Advisors and other dealership team members with day-to-day administrative and customer service needs.

·         Respond to customer inquiries and direct them to the appropriate team member when needed.

·         Maintain an organized and professional cashier area.

·         Handle customer concerns and payment inquiries with professionalism and a solution-oriented approach.

·         Work collaboratively with the Service Department to ensure a seamless customer experience from arrival to departure.

·         Assist with additional duties and responsibilities as required to support the Service Department.

What You'll Bring 

·         Valid Ontario G Driver's Licence and a clean driver's abstract.

·         Availability to work Tuesday to Saturday, 10:00 AM – 6:00 PM.

·         1–2 years of experience in a cashier, customer service, or similar customer-facing role.

·         Exceptional customer service and communication skills, with a friendly, approachable, and outgoing personality.

·         A professional demeanour with the ability to build rapport and make customers feel welcome and valued.

·         Strong attention to detail, organizational skills, and accuracy when handling payments and transactions.

·         Ability to multitask, problem-solve, and remain calm in a fast-paced environment.

·         A positive, team-oriented attitude with a willingness to take initiative and go above and beyond to support the team and customer experience.

What We Offer: 

·          Competitive compensation and benefits package.

·          Employee team building and social events.  

·          Learning and development programs for all team members. 

·          Growth potential within our organization. 

·          Employee discount programs.

·          Foss purchase and service program.

·          Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

Foss Group of Companies is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to HR@royfoss.com.