Vehicle Maintenance Support Administrator
Welcome to Foss Group of Companies — Where Values Drive
Everything We Do
For over 60 years, the Foss Group of Companies has been a leader in the
automotive industry, home to two trusted brands: Roy Foss and Foss National
Leasing. Our success is driven by our
incredible team. These are dedicated and passionate individuals who embody our
core values daily, building a reputation for excellence in retail, fleet,
service, and innovation.
At Foss Group of Companies, we are guided by five principles:
- Glad to be here – We show up with positivity and
pride.
- Sweat the small stuff – Details matter, and we get
them right.
- Show up for each other – We succeed as a team.
- Walk the talk – We lead by example.
- Set the standard – We raise the bar.
We are proud of the long-standing relationships we've built with our
clients, customers, and our team members. When you join Foss Group of Companies,
you're joining a company that leads with heart, acts with integrity, and
invests in your growth. If you want a workplace where your impact is
celebrated, you've found your next move.
Salary Range: $45,000 - 50,000/yearly
About The Current Open Role
We are
seeking an enthusiastic and professional Vehicle Maintenance Support
Administrator to become a member of our team.
What We're Looking For
· Verbal or written communications with clients and vendors
to expedite repair approvals.
- Follow up with vendors for
service ETA’s and outstanding invoicing for processing to customers
- Update and action daily
status reports for roadside or preventative maintenance activity
- Manage 3rd party rental
requests
- During peak times, take
maintenance supplier calls from coast-to-coast as part of a team to review
maintenance requests in relation to vehicle safety, driver downtime,
customer maintenance parameters, and manufacturer’s maintenance
recommendations.
- Driver liaison as necessary
to assist with vehicle operation related requests and appointment booking
direction and assistance
- Other departmental duties as directed by management.
What You'll Bring
2–3 years of automotive service experience, such as Service Administrator, Service Writer, Service Advisor, or equivalent.
Professional phone manner and ability to remain calm in difficult situations.
Strong team player with the ability to be flexible.
Positive energy and enthusiasm every day.
Bilingual in French and English.
What We Offer:
· Competitive
compensation and benefits package.
· Employee team
building and social events.
· Learning and
development programs for all team members.
· Growth potential
within our organization.
· Employee discount
programs.
· Foss purchase and
service program.
· Employee referral
and recognition programs.
Our Commitment to Equal Opportunity
At Foss Group of Companies, we are dedicated to creating a
workplace where everyone feels welcome and has the opportunity to thrive. We
believe that a diverse and inclusive team is not only our strength, but it also
drives innovation and helps us better serve our customers and community.
We are proud to be an equal opportunity employer. We
consider all qualified applicants without regard to race, color, religion,
gender, gender identity or expression, sexual orientation, national origin,
age, or disability. Our commitment to equal opportunity extends to all aspects
of employment, including hiring, training, promotion, compensation, and
benefits.
Foss Group of Companies is committed to providing an
inclusive, accessible work environment. In accordance with the Accessibility
for Ontarians with Disabilities Act (AODA), accommodations are available upon
request for candidates taking part in all aspects of the recruitment and
selection process.
We are committed to fostering a culture of fairness,
equity, and respect for every employee and applicant.
Should you have any questions or concerns, you can reach
out to HR@fossgroup.com.
