Parts Advisor

Welcome to Foss Group of Companies — Where Values Drive Everything We Do 

For over 60 years, the Foss Group of Companies has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing.  Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.

At Foss Group of Companies, we are guided by five principles:

·       Glad to be here – We show up with positivity and pride. 

·       Sweat the small stuff – Details matter, and we get them right. 

·       Show up for each other – We succeed as a team. 

·       Walk the talk – We lead by example. 

·       Set the standard – We raise the bar. 

We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join Foss Group of Companies, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.

Salary Range: $19.00- 22.00/ hour

About The Current Open Role

Roy Foss Aurora Chrysler is looking for a Parts Advisor to be the backbone of our parts department, supporting retail customers, wholesale accounts, and our internal service technicians with expert knowledge and high-energy service.

What We're Looking For 

·       Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service; identifying and ordering the correct parts

·       Answer telephone calls, provide price quotes any other information needed

·       Take orders for parts by telephone, technician counter, retail counter and wholesale accounts

·       Receive payments from retail customers

·       Handle customer concerns immediately and according to the dealerships guidelines.

·       Stock items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system and assuring all safety risks

·       Manage inventory and maintain stock levels

·       Delivery of parts to wholesale accounts

·       Other duties as assigned by the Parts Manager

What You'll Bring 

·       At least 1 year of Automotive Parts experience

·       Experience using a DMS – Reynolds and Reynolds in particular is an asset

·       Excellent interpersonal skills with an upbeat and engaging attitude

·       Strong verbal communication and writing skills

·       Organized with a strong attention to detail

·       Ability to follow set and standard procedures

·       Excellent time management skills and the ability to multi-task

·       Ability to work independently and take self-initiative

·       Basic computer skills and a comfort with learning new software and systems

·       Strong knowledge of automotive parts and technical/mechanical repairs

What We Offer: 

·       Competitive compensation and benefits package.

·       Employee team building and social events. 

·       Learning and development programs for all team members. 

·       Growth potential within our organization. 

·       Employee discount programs.

·       Foss purchase and service program.

·       Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Foss Group of Companies, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

Foss Group of Companies is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to HR@fossgroup.com.