Sales Manager

Welcome to Foss Group of Companies — Where Values Drive Everything We Do 

For over 60 years, the Foss Group of Companies has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing.  Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.

At Foss Group of Companies, we are guided by five principles:

• Glad to be here – We show up with positivity and pride. 

• Sweat the small stuff – Details matter, and we get them right. 

• Show up for each other – We succeed as a team. 

• Walk the talk – We lead by example. 

• Set the standard – We raise the bar. 

We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join Foss Group of Companies, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.

Salary Range: Base + Bonus - OTE $100,000 – 150,000/yearly

About the Role  

Are you a high-energy automotive professional with a track record of driving results and building elite sales teams? Roy Foss is looking for a dynamic Sales Manager to join our leadership team.

At Roy Foss, we don’t just sell cars; we build relationships. As a Sales Manager, you will be the heartbeat of our showroom, responsible for mentoring our sales consultants, optimizing inventory turnover, and ensuring every customer who walks through our doors receives a world-class experience.

What We're Looking For 

Leadership

·       Partner with the GM and HR on hiring, training, and staffing needs.

·       Foster a positive, accountable team culture with strong morale.

·       Coach and motivate Sales Consultants through regular one-on-ones.

·       Lead by example on professionalism and sales standards.

Sales

·       Set sales goals, budgets, and promotional campaigns with the GM, Executives, and Brand Strategist.

·       Track individual and team performance against monthly targets.

·       Support the sales team in driving business with new and existing customers.

·       Stay current on brand training, product features, and industry/competitor trends.

Customer Service

·       Resolve escalated customer complaints promptly.

·       Deliver excellent in-person and phone service (calls answered within 15 seconds).

·       Uphold the brand's customer experience standards.

Operations

·       Ensure accurate, timely documentation and adherence to sales processes and tools (e.g., 180).

·       Manage daily inventory and coordinate vehicle supply/acquisition.

·       Optimize workflows for efficiency and time management.

What You'll Bring 

·       Strong interpersonal, communication, and conflict-resolution skills.

·       Solid problem-solving abilities and attention to detail.

·       Adaptable, proactive, and results-oriented — able to work independently or as part of a team.

·       Punctual, reliable, and available for evenings/weekends as scheduled.

·       Proficient in basic computer applications.

·       Valid driver's license and OMVIC license.

·       Experience with ERA, Ignite, Dealermine and V-auto an asset.

What We Offer: 

·       Competitive compensation and benefits package.

·       Employee team building and social events.  

·       Learning and development programs for all team members. 

·       Growth potential within our organization. 

·       Certification fees will be covered, if required. 

·       Employee discount programs.

·       Foss purchase and service program.

·       Employee referral and recognition programs.

Our Commitment to Equal Opportunity

At Roy Foss Automotive and Foss National Leasing, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

FOSS Automotive Group is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to HR@fossgroup.com.