General Manager

Welcome to FOSS — Where Values Drive Everything We Do 

For over 60 years, the FOSS Auto Group has been a leader in the automotive industry, home to two trusted brands: Roy Foss and Foss National Leasing.  Our success is driven by our incredible team. These are dedicated and passionate individuals who embody our core values daily, building a reputation for excellence in retail, fleet, service, and innovation.

At FOSS, we are guided by five principles:

• Glad to be here – We show up with positivity and pride. 

• Sweat the small stuff – Details matter, and we get them right. 

• Show up for each other – We succeed as a team. 

• Walk the talk – We lead by example. 

• Set the standard – We raise the bar. 

We are proud of the long-standing relationships we've built with our clients, customers, and our team members. When you join FOSS, you're joining a company that leads with heart, acts with integrity, and invests in your growth. If you want a workplace where your impact is celebrated, you've found your next move.

Salary Range: Base + Bonus – OTE - $250,000.00 plus

General Manager — Roy Foss Chevrolet Woodbridge

Roy Foss is seeking a results-driven General Manager to lead one of our dealerships and help shape the next chapter of growth. This role is responsible for overall store performance—including Sales, Service, Parts, and Finance—while delivering an exceptional customer experience aligned to the standards of a premium automotive group.

You’ll bring strong operational discipline, people-first leadership, and a proven ability to improve market share, profitability, and CSI. You will coach and develop department leaders, drive accountability through clear KPIs, and ensure compliance with manufacturer standards and internal processes—all while building a culture that reflects FOSS values.

Key Responsibilities

What You’ll Do

• Provide leadership across all dealership departments including Sales, Service, Parts, and Finance - aligning goals, processes, and resources to deliver consistent performance and a unified customer journey.  
• Drive growth in market share and profitability while maintaining long-term operational stability—setting and executing annual/quarterly business plans, managing departmental P&Ls, and balancing short-term results with sustainable practices.
• Deliver an elevated customer experience that reflects the standards of premium automotive brands—establishing clear service standards, resolving escalated concerns, and ensuring every touchpoint (sales, delivery, service, and follow-up) reinforces trust and loyalty.
• Recruit, coach, and inspire department leaders and staff to achieve peak performance—building strong leadership benches, developing training and accountability rhythms, and recognizing results that reflect our values.
• Ensure compliance with manufacturer programs and operational requirements—maintaining standards for audits, reporting, brand image, and facility/process guidelines while protecting the dealership’s reputation and performance incentives.
• Track and analyze KPIs such as CSI scores, profitability, and inventory management—using data to identify trends, remove bottlenecks, optimize inventory turn and pricing strategy, and drive continuous improvement across departments.
• Foster a culture of accountability, continuous improvement, and teamwork—setting clear expectations, holding leaders to measurable outcomes, and creating a workplace where people feel supported to raise the bar every day.

 What You’ll Bring

• Proven success as a General Manager (or senior dealership leader ready to step into a GM role) in a high-performing retail automotive environment.  
• Strong understanding of Sales, F&I, Fixed Ops, and Parts operations, including KPI management and cross-department execution.
• Demonstrated ability to coach, develop, and retain leaders—building accountability rhythms, improving performance, and strengthening culture.
• High financial acumen, including experience with departmental P&Ls, forecasting, expense control, and inventory/working-capital management.
• Customer-first mindset with a track record of improving CSI/SSI and handling escalations professionally and effectively.
• Comfort with dealership systems and reporting (e.g., Reynolds) and the discipline to use data to drive day-to-day decisions.
• Experience working within manufacturer programs, audit requirements, and brand standards; commitment to compliance and operational excellence.
• General Motors experience considered a true asset.   

 What We Offer: 

• Competitive compensation and benefits package.
• Employee team building and social events.
• Learning and development programs for all team members. 
• Growth potential within our organization. 
• Employee discount programs.
• Foss purchase and service program.
• Employee referral and recognition programs.

 How to Apply

Interested candidates are encouraged to apply with a current resume and a brief note outlining dealership leadership experience and results delivered (e.g., growth, profitability, CSI improvements). If you require an accommodation at any stage of the recruitment process, please let us know.

Our Commitment to Equal Opportunity

At Roy Foss Automotive and Foss National Leasing, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

FOSS Automotive Group is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to HR@royfoss.com.